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At Saltchuk we’re proud of the positive impact our companies are making in their respective industries and communities. Regular updates will be posted here. Media Inquiries? Contact Emily Reiter at emilyr@saltchuk.com.
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Inlet Energy Announces Move to Ship Avenue

May 21, 2019

On June 3rd, 2019, Inlet Energy will be moving to a newly renovated 40,000 square foot warehouse at 1824 Ship Avenue in Anchorage.

The move will allow for all employees to be under one roof. For the customer, this means improvements in care and service, as well as better communication and operating efficiency among employees.

The new warehouse is designed for safety, quality control, and quality assurance. There will be 100k gallons of bulk oil storage, installed so customers can pull up and fill tanks on site.

TSA delay will also be eliminated with the move, allowing for easier customer access and service.

TOTE Services Awarded MARAD Contract to Develop National Security Multi-Mission Vessel

May 21, 2019

Washington, D.C., TOTE Services, an affiliate of TOTE, LLC (“TOTE”) and an industry leader in ship management, marine operations and vessel services, has been awarded a contract by the Maritime Administration (MARAD) to manage construction of a new class of vessel – the National Security Multi-Mission Vessel (NSMV) – to provide training to sustain world-class maritime sea training for America’s future mariners and to support humanitarian assistance and disaster relief (HA/DR) in times of need.

“TOTE Services is honored to have been awarded this contract to construct the NSMV that will serve as the new training ship for the US maritime community,” said TOTE Services President Jeff Dixon. “This award reflects the wide-ranging knowledge and capabilities that TOTE Services has and will provide in executing MARAD’s vision to recapitalize the training fleet for our nation’s maritime academies, which provide qualified officers to support the domestic maritime industry.”

These vessels will promote growth of our nation’s domestic maritime industry through the development of a next generation training fleet, while addressing a critical shortage of qualified officers needed to crew commercial and government-owned sealift ships during crises.

In addition to being a state-of-the-art training and educational platform, the NSMV is a highly-functional national asset designed to fulfill numerous roles. As the Vessel Construction Manager (VCM), TOTE Services will manage development of the new vessels, which specifications have been established to be compatible with the pier length, draft restrictions and mooring limitations at each of the maritime training academies, as well ports able to conduct HA/DR operations.

The new vessel class will include state-of-the-art training facilities and the latest in maritime technological advancements with space to train up to 600 cadets at sea, maximizing the ship’s capabilities and its mission to provide future mariners with a world-class education. It also features modern hospital facilities, a helicopter pad and

the ability to accommodate up to 1,000 people in times of humanitarian need. Furthermore, the NSMV will provide a roll-on/roll-off ramp and container storage.

TOTE Services will soon issue a request for information to interested shipyards with the goal of awarding a contract to build by the end of 2019. Delivery of the first of these new class vessels is expected in 2022.

“TOTE has a long history of supporting maritime academy training programs and disaster relief missions in conjunction with MARAD,” said Dixon. “We’re confident in our ability to deliver on the NSMV and are excited to again work with MARAD on this important initiative.”

Since 2015, TOTE Services has overseen construction and management of the world’s first LNG powered container ships, activated U.S. training ships to support disaster relief following Hurricane Maria, and managed various MARAD vessels, including six fast sealift ships.

Introducing Hyak Supply Chain to the Saltchuk Family of Companies

April 8, 2019

New brand, leadership introduced to headline Saltchuk’s logistics line of business

Saltchuk is pleased to introduce Hyak Supply Chain, the newest name in the Saltchuk family of companies. Hyak joins Foss, NorthStar Energy, TOTE, Northern Aviation Services and Tropical Shipping at the business unit level in the Saltchuk organizational structure. Saltchuk companies Shoreside Logistics and Carlile will fall under Hyak in updated organizational structure, but remain independently operated as they are today.

Leading the new business unit as President and CEO is Rick Murrell, who recently retired from Tropical after 40 years at the helm and is currently serving as Saltchuk SVP, Managing Director for the Caribbean. Murrell will work with leadership teams at two Saltchuk companies falling under the new brand, Carlile and Shoreside Logistics, to grow and develop their businesses.

The formation of Hyak reinforces Saltchuk’s commitment providing the best, most reliable logistics and supply chain services in the market.

National Business Research Institute Recognizes Saltchuk for their Commitment to Employee Engagement

November 27, 2018

High levels of Employee Engagement earn Saltchuk a place in NBRI’s Circle of Excellence.

The National Business Research Institute (NBRI) is pleased to welcome Saltchuk to the NBRI Circle of Excellence.  The NBRI Circle of Excellence Award recognizes organizations that place a high value on Employee and Customer engagement. These organizations demonstrate their dedication by conducting best in class survey research with NBRI and taking action based upon the results. NBRI commends the leadership of these organizations for their commitment to the Continuous Improvement Process and recognizes their achievements with the Circle of Excellence Award.

To qualify for this honor, the organization must score at or above Stretch Performance at the 75th benchmarking percentile when measured against their industry, or the organization must improve 5 or more benchmarking percentiles in total company score over the previous research study, a statistically significant amount.  It is no small feat to move an entire company’s score of customer loyalty or employee engagement 5 or more percentiles, or to reach Stretch or Best in Class Performance levels.

“Employee Engagement drives Financial Performance,” said Dr. Jan G. West, Ph.D., CEO & Organizational Psychologist at NBRI. “This award is a result of Saltchuk’s dedication to measuring and improving their Employee Engagement.”

About NBRI

NBRI conducts Employee, Customer, and Market Research for businesses, and uses this data to help organizations leverage these human factors to make improvements to operations and strategy. With its extensive experience across all industries, NBRI’s research teams bring their clients a combination of deep industry knowledge and expert advice. NBRI’s mission is to help their Clients set new standards of excellence in their industries. NBRI product offerings, such as the Root Cause Analysis, ensures their clients will focus on the most impactful issues.

TOTE Maritime Puerto Rico receives top honors in Quest for Quality Awards

August 7, 2018

TOTE received the best score in both the Value and IT categories

Jacksonville, FL – Last week it was announced that TOTE Maritime Puerto Rico was ranked number one in the value and IT categories for Ocean Carriers in this year’s Quest for Quality awards. These awards are a reflection of the long term investments being made by TOTE Maritime Puerto Rico – including the world’s first LNG powered containerships, terminal upgrades and custom equipment for customers – to ensure best in class service for the Puerto Rico market.

Logistics Management’s annual Quest for Quality awards ranks Ocean carriers. This annual award is driven by feedback from customers.

“TOTE Maritime Puerto Rico is excited to receive top honors in both of these categories” noted Tim Nolan, President and CEO of TOTE.

“Over the last few years, we have implemented new programs and secured new equipment to support diverse customer needs and ensure customer are receiving a best in class customer experience and great value when working with TOTE Maritime.”

Value and information technology, the categories where TOTE Maritime Puerto Rico scored highest in the industry, were ranked as the second and third most important attributes of a successful ocean carrier, preceded only by on-time performance.

Over the last five years, TOTE Maritime Puerto has invested in all aspects of operations to provide a competitive, best in class service for the Puerto Rico trade. These investments include new equipment, new vessels, updated operating systems, and new terminal systems to increase efficiency.

In the last six months, TOTE Maritime has launched a series of new and updated customer tools to improve the customer experience and increase the value of doing business with TOTE Maritime. These investments include additional new equipment such as 53’ and 40’ chassis as well as:

  • an additional 300 x 40’ chassis delivered to Puerto Rico in June.
  • an additional 220 x 53’ newly built containers, distributed in the last two months.
  • an additional 200 x 53’ chassis are being delivered this week (week of August 6).

Most recently, TOTE Maritime launched a new mobile application allowing customers access to cargo and sailing information at any time of day from any device.

In addition to these equipment and IT updates, TOTE continues to adjust service offerings in line with customers’ needs. Specifically, TOTE Maritime Puerto Rico will continue to maintain Saturday gate hours in San Juan, as they have done since the beginning of 2018, to support customer cargo needs on the island.

“These updates are critical to providing customers with access to cargo and vessel information at any time of day from any device in the world” commented Bill Taylor, Vice President of Sales. “We know our customers expect best in class service and we are committed to providing the best customer experience possible.”

View the select list of Ocean Carrier Winners.

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