Our companies, and approximately 5,500 employees, are aligned under common values of safety, reliability and commitment. We share a single Code of Ethical Business Conduct (Click here for the Code in Spanish) and our employees are encouraged to speak up to ensure our work environments adhere to the highest standards of ethics, integrity and safety.
How to report an issue
To ensure that all employees have an opportunity to raise concerns, Saltchuk offers two easy options for you to anonymously report issues. These anonymous reporting services are available 24 hours a day, 7 days a week.
- Independently report issues via the Internet using the Online Reporting tool.
- Call in a report to a third-party hosted call center. Callers in the United States may call toll free 1-800-270-7513. Callers outside the United States may place a collect call to +1-720-514-4400. The call center supports more than 300 languages. Additional international dialing instructions (including locally available toll free numbers) may be accessed at www.convercent.com/report.
Once your report has been submitted, it will be immediately forwarded to the appropriate individuals for review.
You will be provided a confidential issue access number and asked to provide a personal password and security question. The access number and password allow you to check the status of the report on the Internet, as well as send and receive anonymous messages pertaining to your report at any time. If you provided an email address, you will receive email notifications as the report status is updated.
We encourage you to use the Saltchuk hotline and always welcome your feedback.