Hotline

Our companies’ approximately 5,500 employees, are aligned under common values of safety, reliability and commitment. We share a single Code of Ethical Business Conduct and our employees are encouraged to speak up to ensure our work environments adhere to the highest standards of ethics, integrity and safety. If you are concerned about something that may be illegal or unethical happening on the job, we encourage you to reach out to one of the local reporting options above, or submit a report online by phone to the Saltchuk Ethics hotline.


 

Our Code in English


Our Code in Spanish


Online Reporting


Ethics Hotline: 1-800-270-7513


Ethics Hotline for callers outside of the U.S.: 1-206-736-7020


How to report an issue

To ensure that all employees have an opportunity to raise concerns, Saltchuk offers two easy options for you to anonymously report issues. These anonymous reporting services are available 24 hours a day, 7 days a week.

  • Independently report issues via the Internet using the Online Reporting tool.
  • Call in a report to a third-party hosted call center. Callers in the United States may call toll free 1-800-270-7513. Callers outside the United States may place a collect call to +1-206-736-7020. The call center supports more than 300 languages.

Once your report has been submitted, it will be immediately forwarded to the appropriate individuals for review.

You will be provided a confidential issue access number and asked to provide a personal password and security question. The access number and password allow you to check the status of the report on the Internet, as well as send and receive anonymous messages pertaining to your report at any time. If you provided an email address, you will receive email notifications as the report status is updated.

We encourage you to use the Saltchuk hotline and always welcome your feedback.

 

Our non-retaliation policy

Saltchuk will not tolerate any form of retribution directed toward those making reports, asking questions, or participating in an investigation in good faith. Retaliation for making a report is itself a violation of our Code by the person who retaliates. Making a report in “good faith” means coming forward with information you believe to be true and correct. This means that any time you make such a report – even if an investigation does not uncover any actual misconduct – you will be safe from any adverse consequences.

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