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Saltchuk Newsletter – Winter 2024/2025

February 28, 2025

Winter 2024/2025

Welcome to the Saltchuk family of companies e-newsletter, keeping you up to date on the significant events and achievements that have shaped our company in recent months.

Saltchuk makes 10-year commitment to create and expand transportation and logistics industry education opportunities in Puerto Rico

(L-R) Dr. Héctor J. Carlo, UPRM Professor and Engineer; Dr. Agustín Rullán Toro, Chancellor of UPRM; Maria Del Mar Rodriguez, Tropical Shipping AVP; Eduardo Pagan, VP TOTE Maritime; Alejandro Caicedo, Tropical Shipping Puerto Rico Island Manager

Saltchuk honored with dual safety awards from Signal Mutual

A new view from the corporate home office

Redefining government shipbuilding with NSMV success

Miami warehouse team drives cultural transformation through leadership and listening

When a troubling employee engagement survey hit leadership’s desk at Tropical Shipping’s Miami warehouse in 2022, it sparked a remarkable transformation that would revolutionize not just operations, but the entire workplace culture. Today, that same facility stands as a compelling example of what happens when leaders truly listen to their teams.

The challenge was daunting: high overtime costs, over 50 temporary workers, mounting safety concerns, and a workforce resistant to change. Under the guidance of Miami Warehouse Director Brandon Johnson and AVP Dave Carter, the facility embarked on a comprehensive overhaul that went far beyond surface-level fixes.

The results? Loading efficiency doubled from 355 to 725 cubes per hour. Temporary staffing dropped from 50+ workers to just one. Error rates were slashed in half. But the most telling change wasn’t in the numbers—it was in the culture. A facility that once struggled to staff night shifts now receives regular employee referrals, with team members proudly bringing friends and family to apply.

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