Saltchuk Newsletter – Winter 2024/2025
February 28, 2025
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Winter 2024/2025
Welcome to the Saltchuk family of companies e-newsletter, keeping you up to date on the significant events and achievements that have shaped our company in recent months.
Saltchuk makes 10-year commitment to create and expand transportation and logistics industry education opportunities in Puerto Rico
(L-R) Dr. Héctor J. Carlo, UPRM Professor and Engineer; Dr. Agustín Rullán Toro, Chancellor of UPRM; Maria Del Mar Rodriguez, Tropical Shipping AVP; Eduardo Pagan, VP TOTE Maritime; Alejandro Caicedo, Tropical Shipping Puerto Rico Island Manager
From technical skills to graduate studies: Saltchuk is committed to advancing industry education in Puerto Rico
Saltchuk is investing in Puerto Rico’s transportation and logistics (T&L) education through two complementary university partnerships addressing critical workforce development needs.
The University of Puerto Rico at Mayagüez (UPRM) will launch this Fall the Caribbean’s first Center of Excellence for Transportation and Logistics (CETL), focusing on advanced education and research. The center will develop graduate programs and specialized minors, conduct applied research in areas like disaster resilience and cold chain logistics, and foster industry partnerships. With an initial funding of $1 million, Saltchuk has conditionally pledged to contribute $10 million over a 10-year period to support the growth of the CETL.
At the Polytechnic University of Puerto Rico (PUPR), Saltchuk is creating a Talent Development Program targeting technical and operational skills through enhanced associate degree programs, internships, certifications, and apprenticeships. With an initial funding of $200,000, Saltchuk has conditionally pledged to contribute $2 million over a 10-year period to support PUPR.
Both programs will be guided by expert industry advisory boards led by local leaders of TOTE and Tropical Shipping to align educational pathways with sector needs and ensure program effectiveness. The funding is conditional on meeting annual performance milestones, demonstrating Saltchuk’s commitment to developing Puerto Rico’s T&L workforce.
Read more about the new Center of Excellence for Transportation and Logistics at University of Puerto Rico Mayagüez
Read more about the Talent Development Program at Polytechnic University
Saltchuk honored with dual safety awards from Signal Mutual
Saltchuk’s unwavering commitment to safety excellence earned double recognition at Signal Mutual’s January General Meeting in Austin, Texas. The company secured both the Industry Safety Leadership Award and saw one of its own, Tropical Shipping’s Hector Rodriguez, named Operations Professional of the Year.
Behind Rodriguez’s award lies an inspiring story of dedication shaped by military service and tested through natural disasters. As Operations Manager at Tropical Shipping’s San Juan facility, his innovative approach to safety has transformed workplace practices.
Rodriguez’s impact extends far beyond his immediate role. As Chairman of the Security Committee at the Puerto Rico Shipping Association, he’s brought together federal agencies to enhance port security. His leadership was particularly crucial during Hurricane Maria in 2017, when his team maintained operations despite devastating conditions.
These awards highlight Saltchuk’s success in building a culture where safety isn’t just a checkbox—it’s a fundamental value. As Rodriguez puts it: “There is no greater reward than seeing everyone go home safe.”
Read the full story here
Aqua Gulf joins the Saltchuk family of companies
Last December, TOTE Group welcomed Aqua Gulf and Saltchuk Logistics companies, Carlile, Naniq Global Logistics, and Shoreside into a newly formed vertical, TOTE Logistics. Together, these companies provide a breadth of services from Hawaii and Alaska, and across the country to Puerto Rico and the Caribbean.
“I know that we are in great hands by joining the Saltchuk family of companies as part of TOTE Group. This is the best place for Aqua Gulf as we begin the next chapter,” said Aqua Gulf Founder Bobby Browne.
Read the full Aqua Gulf announcement here
A new view from the corporate home office
Under sunny January skies, Foss’s PNW fleet moved to Pier 46 from Pier 90 in the Port of Seattle.
The move brings the Seattle-based fleet closer to the Saltchuk Marine offices, allowing all Saltchuk companies at 450 Alaskan a front-row seat of the fleet at work.
Photo credit: Steve Lorentz, NorthStar Energy
Redefining government shipbuilding with NSMV success
TOTE Services has revolutionized government shipbuilding through its National Security Multi-Mission Vessel (NSMV) program, demonstrated by the September 2024 delivery of the Patriot State, the second of five vessels.
As Vessel Construction Manager, TOTE Services has achieved unprecedented efficiency, limiting cost growth to 1% while delivering vessels in 41 months—dramatically better than traditional government programs. Each $320 million vessel costs less than half of conventional procurement methods.
The 524-foot vessels serve as both maritime training platforms and humanitarian response assets.
Construction continues at Philly Shipyard, with three more deliveries scheduled through 2026.
Learn more about the NSMV program
During its inaugural Sea Term, TOTE was proud to welcome Massachusetts Maritime Academy and the NSMV Patriot State to their San Juan terminal in January.
Through partnerships with youth organizations, more than 200 students from across Puerto Rico visited the state-of-the-art training vessel to learn about education opportunities in the maritime industry.
Miami warehouse team drives cultural transformation through leadership and listening
When a troubling employee engagement survey hit leadership’s desk at Tropical Shipping’s Miami warehouse in 2022, it sparked a remarkable transformation that would revolutionize not just operations, but the entire workplace culture. Today, that same facility stands as a compelling example of what happens when leaders truly listen to their teams.
The challenge was daunting: high overtime costs, over 50 temporary workers, mounting safety concerns, and a workforce resistant to change. Under the guidance of Miami Warehouse Director Brandon Johnson and AVP Dave Carter, the facility embarked on a comprehensive overhaul that went far beyond surface-level fixes.
The results? Loading efficiency doubled from 355 to 725 cubes per hour. Temporary staffing dropped from 50+ workers to just one. Error rates were slashed in half. But the most telling change wasn’t in the numbers—it was in the culture. A facility that once struggled to staff night shifts now receives regular employee referrals, with team members proudly bringing friends and family to apply.
Read about one warehouse’s journey from struggling facility to employer of choice began with a simple yet powerful action: listening to its people.
From Package Handler to Manager: Mike has his sights set on VP
Going the extra mile is more than just exceptional customer service – it’s about a commitment to employee development.
Read more about how Mike has risen through the ranks at Naniq Global Logistics.
From Fighter Jets to Commercial Aviation: NAMS Maintenance Supervisor s Keeping Alaska’s North Slope Workers Safe
NAMS Supervisor Eric Spence demonstrates how a safety culture begins with leadership.
Hear more about Eric’s passion for excellence on our blog!
Local Alaska truck driver Johnny U leads by example
Learn more about Johnny’s impact !
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