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Station Manager – Bethel, AK

Location: Bethel

Company: Northern Air Cargo

Employment Type: Full Time

Region: Alaska

Job Category: Aviation, Logistics

Publish Date: December 27, 2021

Company Description: Northern Air Cargo (NAC), headquartered in Anchorage, is Alaska largest all-cargo airline and the longest continuously operating cargo airline in North America. NAC has provided airfreight services to Alaska’s rural communities for more than 60 years and is rapidly expanding to include air cargo flight operations throughout the western hemisphere and Hawaii. NAC maintains a fleet of Boeing 737 and 767 freighters and operates pilot bases in Anchorage, Honolulu, Miami and Laredo. NAC’s fleet of B737s provide schedule service between Anchorage and 13 Alaska communities and charter service throughout North America (both on-demand and ACMI). While the B767 fleet operates out of Miami in support of sister company StratAir and out of Honolulu in support of sister company Aloha Air Cargo.

Description:

  • Full Time
  • Anywhere

Northern Air Cargo

Do you have experience with cargo operations along with strong leadership and supervisory skills? Northern Air Cargo is looking for a Station Manager for our location in Bethel, Alaska. Bethel is a community of about 6,000 people on the Kuskokwim River in Southwest Alaska. NOTE: Bethel is NOT on the road system and is accessible by air. It is approximately 400 miles from Anchorage. Plentiful out door activities and rich cultural heritage.

To apply for this job please visit www.nac.aero.

Requirements:

Directs and coordinates business activities at the Bethel station to exceed customer’s needs and ensure the safe and secure handling of all freight.  Assists with stations' training and cargo services issues at other out-stations as needed.  Carries out management responsibilities in accordance with the Company’s policies and applicable laws. Performs the following duties personally or through subordinates.

ESSENTIAL DUTIES and RESPONSIBILITIES

  • Oversight of the Bethel Customer Service, and Cargo Services operations.  These areas include the following operational processes: safety, customer service, claims, backhaul, warehouse, ramp, build-up, mail, flight operations, budgets, and customer relations.
  • Maintains and improves the level of service provided to the customers.
  • Manages directly or through subordinates all personnel, equipment, safety, and operational considerations in the Bethel station.
  • Supervises station staff in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring and training of employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees up to and including termination; addressing complaints and resolving problems.
  • Responsible for the administration and supervision of training for all cargo services personnel in the station.
  • Provides customer service through customer contact including providing general and specific information and resolution of specific and general customer problems.
  • Ensures all Federal, State and Postal rules and regulations are followed.
  • Responsible for all cargo services equipment and supplies in the station.
  • Responsible for departmental budget. Provide input on budget preparation. Manage business in accordance with budget goals.
  • Responsible oversight for claims prevention program.
  • Foster a positive and productive work environment.
  • Able to represent NAC’s interests in the community at local civic events and participation in community organizations as needed.
  • Other duties may be assigned.
  • Regular attendance is required

QUALIFICATONS REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Job is located in Bethel Alaska. Must be willing to live and work in Bethel (community of about 6,000 off the road system in southwest Alaska).
  • High school diploma or general education degree (GED)
  • Need 5 years related experience and/or training; or equivalent combination of education and experience.
  • Must have freight handling experience, or direct management experience over a team handling freight.
  • Must be able to manage multiple priorities.
  • Must have or be able to quickly develop an extensive working knowledge of all operations in the station.
  • Must be able to pass pre-employment drug test, background check and pass TSA security threat assessment to receive SIDA badge for Bethel airport.
  • Must have valid driver's license and clear driving record.
  • Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percentages.
  • Prefer supervisory experience including hiring, training, coaching/developing, performance management and progressive discipline process.

LANGUAGE SKILLS:

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and government regulations.
  • Ability to write reports business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, subordinates or other employees, customers and the general public.

PHYSICAL DEMANDS:

  • While performing the duties of this job the employee is regularly required to see, speak and hear.
  • The employee is frequently required to stand and walk.
  • Manual dexterity is required for computer input.
  • The employee may need to lift or push/pull up to 50 lbs.

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.