Sr. Manager, Quality Assurance – Petroleum Barges

Location: Jacksonville

Company: Foss Maritime

Employment Type: Full Time

Region: Florida

Job Category: Management

Publish Date: January 13, 2022

Company Description: For more than a century, Foss Maritime has set the standard for marine transportation with leading edge technology, engineering, and shipbuilding. Combining global reach with local expertise, Foss is recognized for its state-of-the-art fleet, experienced and dedicated crews, knowledgeable customer service staff, and world-class engineers. Along with our independent subsidiaries the company employs thousands of people throughout the United States. With hundreds of tugs and barges we provide harbor services and transportation operations in all major U.S. West Coast ports – including the Columbia and Snake River system. Internationally, Foss supports customers across the Pacific Rim, in Europe, South America and the Arctic.


  • Full Time
  • Anywhere

Foss Maritime


Responsible for development, implementation and management of the health, safety and quality assurance programs. This includes the AWO Responsible Carrier Program (RCP), the Safety Management System (SMS) meeting ISM guidelines, the Business Management System (BMS) meeting ISO 9001 and ISO 14001 standards, vetting audits by customers including OVID, OVMSA, SIRE and TMSA, and US Coast Guard Subchapter M compliance. This position also serves as the backup for the Manager of Contingency Planning/Compliance and DPA.


  • Provides overall management and direction for health, safety and quality systems.
  • Responsible for maintenance of the SMS manual including policies meeting the RCP, ISM, Subchapter M and safety/environmental goals as it pertains to operations in the fleet and office processes to maintain compliance.
  • Facilitates recommended additions, deletions and updates pertaining to petroleum transportation operations, to the SMS and SOM manuals with input from regional divisions based on changes to their operations and/or regulatory updates. Coordinates the distribution of all changes as controlled documents to verify that the new policies were received and acknowledged.
  • Administers and manages Foss’ 3rd Party Vetting Program by preparing and leading company through external audits conducted by customers, regulators, and 3rd party surveyors. Schedules auditor, coordinates company attendees (or vessels), prepares answers to audit report ahead of time (when provided), conducts any necessary pre-training of employees, facilitates the boarding/meeting, reviews any required responses on issues identified and ensures regional follow up..
  • Implements environmental/safety/quality programs by conducting hands on training in BMS, SMS and operational excellence programs during all hands meetings, deck officer meetings, safety courses, or on board vessels.
  • Manages and assists in development of training syllabus and schedules for annual fleet training including as appropriate.
  • Supports fleet Assurance and responds to near miss and conducts incident investigations with recommendations for continual improvement. Conducts interviews, compiles documentation, reviews submissions, and assists drafting the investigation report and lessons learned when appropriate. Facilitates distribution of the reports to the field and checks crew awareness of reports and content during safety meetings or management visitations.
  • Reviews accident/incident lessons learned documents and incorporates findings when appropriate to update SMS or other relevant documentation.
  • Identifies and recommends areas of focus to Executive Review Committee to ensure continuous improvement in the Foss safety and quality programs.
  • Ensure consistency and continuous improvement in the safety and quality programs.
  • Leads Subchapter M compliance efforts including gap closure analysis and liaison with U.S.C.G. when necessary.
  • Review and oversee compliance with Maritime Labor Convention
  • Analyzes additional quality compliance standards (ISO 14000, TMSA, OVMSA Subchapter M) for potential development and implementation.
  • Monitors regulatory and rule changes that affect the company vessel(s) or implementation of the safety management system.
  • Adheres to all company policies.

Internal Compliance Auditor

  • Oversees annual internal RCP/ISM/ISO,SIRE/OVID/ABS compliance audits onboard vessels.
  • Conducts internal audits of other company regions vessels to ensure compliance with our safety, environmental and quality goals.
  • Assists compliance audit teams by keeping checklists relevant to current regulatory standards.
  • Following all audits, reviews documents including trip report, recommendations for continuous improvement. Reviews observations, discrepancies, non-conformity reports, and ensures compliance with any follow-up actions required by vessel or shoreside personnel.
  • Documents/reports audit results for senior leadership review.

Tank Barge/Petroleum Vessel Safe Practices Program

  • Provides overall management of tank barge audit programs in conjunction Petroleum Operations Managers.
  • Provides overall management of tug safe practices audit programs in conjunction with Regional Port Captains and Operations Managers.
  • Collects, organizes and distributes audit reports to share lessons learned within the management group.


  • Maintains proactive liaison with regulators, contractors, and customers as necessary.
  • Assists management with regulatory interpretation and compliance issues.
  • Assists the QI during any incidents or spill events by assisting in the command center or coordinating activities in the field by following the incident command system (ICS) as mandated by state and federal regulators.
  • Interacts with all departments, particularly operations and regional safety and compliance superintendents and offices to reinforce HSQE goals and objectives.
  • Prepares research, documents, and provides testimony for representation of legal suits as necessary.
  • Represents the company at community functions, industry forums as needed.

Supervisory and Leadership of Direct Staff

  • Effectively communicate regional goals and objectives.
  • Provides direction and leadership to achieve company Core Values, Mission and Safety Vision.
  • If applicable, processes employee evaluations in a timely manner.
  • Directs, motivates and develops employees for maximum safety and compliance performance.
  • Interacts with marine employees on a frequent basis during annual safety training classes, during vessel audits, and management visitations. Has similar personal interaction with every shorebased employee throughout all regional offices and subsidiaries to foster and develop the HSQ programs.


  • Be a leader for “SpeakUp”, including encouraging peers to exhibit a safe and ethical culture.
  • Understands and complies with Company policies and procedures, including Non-Discrimination, Harassment, and Saltchuk Code of Ethical Business Conduct.
  • Performs other duties as assigned.
  • Accomplishes all tasks as appropriately assigned or requested.


  • Petroleum transportation industry HSQE and Marine Assurance standards and practices.
  • Familiar with and has experience in the development of company policies, procedures, and culture to meet the expectations of OVMSA and TMSA standards
  • Knows auditing processes, general occupational safety, marine transportation, safety, root cause incident investigation and up to date training techniques.
  • Knowledge of federal CFRs, AWO policies, ISM guidelines, ISO guidelines, ABS safety quality manual contents, USCG NVICs, TMSA, OVMSA and operational excellence principles.
  • Safety/quality regulatory requirements, including local, state and federal regulations.
  • Command of English language necessary for oral, written and telephone communication.
  • Computer skills including: MS Office, Visio, Access, Excel, PowerPoint.


  • Resourcefulness and creativity in order to identify and propose course(s) of action to a wide range of safety/quality/environmental issues.
  • Attention to detail, impartiality, and analytical skills are necessary to evaluate compliance issues during the audit process.
  • Excellent communications and human relations skills in dealing with marine employees, staff and all levels of Foss employees.
  • Ability to organize and prioritize workload.
  • Public speaking skills necessary to make presentations and provide training.
  • Ability to conduct internal safety, quality assurance and environmental audits of management practices, vessel and shipyard operations.
  • Ability to organize workload and prioritize projects in an ever-changing environment.
  • Ability to work under pressure.
  • Strong presentation skills with large groups.
  • Must be able to perform duties with minimal supervision.


This position generally requires a Bachelor’s degree in maritime transportation. Appropriate U.S. Coast Guard, professional certification, vocational training and/or maritime work experience (5-10 years) may be substituted for formal education. Certification in internal and/or external auditing training and experience is required with USCG inspection or marine surveying experience preferred. A working knowledge of petroleum transportation is preferred.


Work is performed in office, shops, piers, dry docks, and vessels located in the shipyard and offsite. Regular and predictable attendance is a requirement. May be required to work more than a normal work week, including weekends. Travel will also be required. Travel can be with little or no advanced notice.


While performing the duties of this job, the employee will be involved with accessing vessels, sometimes climbing stairs, bending, stooping and reaching overhead. Must be able to lift and carry at least 50 lbs.

Foss Maritime Company is an Equal Opportunity – Affirmative Action Employer and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities and protected veterans. Foss is a drug-free employer and a participant of the E-Verify Employment Verification Program.


As part of the Company’s continuing efforts to prioritize the health and wellbeing of its employees and those it serves, the Company will require that the individual who fills this role be fully vaccinated against COVID-19 or have an approved medical or religious accommodation exempting the individual from the requirement.

To apply for this job please visit recruiting.adp.com.