Senior Communications Engineer

Location: West Palm Beach

Company: Tropical Shipping

Employment Type: Full Time

Region: Florida

Job Category: Information Technology

Publish Date: February 3, 2020

Company Description: Tropical has been rated as "best place to work" in the shipping industry for 10 years in a row. Employees enjoy our team spirit & work ethic and many have been with us for as long as 30 years. From those in the office to the team loading docks and conducting ship work, Tropical employees across the US, Canada, Bahamas and Caribbean reflect both the local communities we serve and the people with whom we do business. We see diversity and inclusiveness as an essential part of our productivity, creativity, and competitive advantage. We hire great people and our teams feel a lot like family. Together we do outstanding work and we enjoy a fun healthy work life balance.


  • Full Time
  • Anywhere

Tropical Shipping

Primary focus is either voice communications systems LAN or WAN, and serves as back-up to the secondary focus. Voice communications includes all company systems and interfaces, and provides operational assistance as well as hardware and software administration. WAN includes design, implementation, maintenance and support of all data system networks, administration of LAN and WAN operation, data communication services, wireless, and security.

To apply for this job please visit hrwppb06v.trophq.tropical.com.


Performs routing analysis on the design and efficiency of the infrastructure to ensure that it is current and that future structure will meet business needs. Review, recommend and implement products and services to maximize system security, manageability, performance and reliability.
Communicates with internal clients on complex and difficult telecommunication requests to identify and analyze needs, make recommendations, and coordinate implementation.
Act as project coordinator for technical projects of moderate complexity in such areas as integrated voice and data. local area and wide-area networks, wireless systems and related infrastructure.
Prepare operational reports including project status, equipment, network, inventory and area activity summaries; develop and maintain procedural documentation.
Identifies, recommends, performs and implements applicable hardware and software changes for telephone, software groups, system parameters, and class of service. Coordinates with vendor technical support resources as appropriate.
Monitors system status and initiates problem resolution as necessary, and manages service outage incidents to minimize downtime.
Assist in developing complex technical specifications for the design or purchase of communications equipment including fiber optic systems, high-speed cable, voice or data switches and routers, firewalls, and related equipment; evaluate communications products.
Monitors network for security, performance, and availability.
Identifies and captures cost savings opportunities.
Performs all other related duties as assigned.


EDUCATION: Bachelor's Degree in Information Systems or in a related field and Cisco Certified Network Administrator CCNA certification
EXPERIENCE: Five to seven years experience in designing, implementing and maintaining large international mission-critical Cisco-based converged networks. Expert level experience with Cisco IOS and Watchguard components. Telecommunications experience preferred but not required with multi-site Avaya PBX, implementation of VOIP solutions
LICENSE: Valid Local Driver's License and Valid Passport
TRAVEL: 10% travel to various other Tropical locations.
PHYSICAL: Office Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 - 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling.

(Education and experience minimums can be substituted with any equivalent combination of training and experience)