NAS Employee Services Generalist

Location: Anchorage

Company: Northern Aviation Services, Inc.

Employment Type: Full Time

Region: Alaska

Job Category: Administrative

Publish Date: January 9, 2019

Company Description: Headquartered at Ted Stevens Anchorage International Airport in Anchorage, Alaska, Northern Aviation Services (NAS) is comprised of six operating companies — Aloha Air Cargo, Aloha Tech Ops, Northern Air Cargo, Northern Air Maintenance Services, StratAir and NAS Contract Services. We pride ourselves in ensuring that our workplaces operate a high level safety, providing reliable best-in-class customer service, while maintaining a strong commitment to the communities we serve. NAS Contract Services provides best-in-class aviation logistic expertise and support services including logistical support to oilfield and other industrial projects, charter aircraft services, terminal management and transient aircraft services.


  • Full Time
  • Anywhere

Northern Aviation Services, Inc.

The NAS Employee Services Generalist will be responsible for assisting with all aspects of providing our employees with the services needed to be productive, successful, engaged and satisfied in their jobs. This person will focus on benefits design and administration, providing backup support for Employee Services departments within our operating companies, and special projects as assigned. ESSENTIAL JOB RESPONSIBILITIES AND RESULTS • Responsible for the day-to-day administration of all shared group benefits including but not limited to medical, dental, vision, life and disability and 401(k) retirement plans. • Responsible for administration of other internal company benefits as needed (i.e. bus passes, fitness reimbursement, etc). • Communicates directly with the benefits broker for NAS, serving as a liaison between the two entities. • Responsible to oversee monthly invoicing and working with the finance department to ensure timely payments to all insurance carriers and vendors. • Takes a lead role and participates in annual renewal process – assisting the Managing Director of Employee Services with plan design, financial analysis, and renewal recommendations. • In conjunction with department, lead efforts for annual open enrollment – including communications, systems set-up, and procedures with vendors. • Present benefits orientation to new employee for all Alaska companies and provides support and assistance for all out of State companies as needed. Conducts employee meetings and arranges for enrollment of employees in optional plans. Conducts employee benefit seminars. • Responsible for ensuring compliance with all regulatory requirements including COBRA notifications, HIPAA certifications, 401(k) plans and related documents, and annual reporting and notifications for the health & welfare plans. Supervises preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. • Revise and reissue communications material on benefits from time to time. • Research and analyze changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management. • Handle employee inquiries and complaints to ensure quick, equitable, courteous resolution. • Create and run reports from our HRIS system (UltiPro); analyze and present data in a useful format. • Research issues, topics, vendors, etc. as needed and make recommendations based on information gathered. • Look for and suggest ways to improve processes and methods within the department (and within the company in general). • Head up projects as assigned which may be in any aspect of Employee Services. • Assist with employee relations, investigations, and/or labor disputes as needed. • Administrative assistance throughout the Employee Services department. • Performs other duties as assigned.

To apply for this job please visit www.nac.aero.


QUALIFICATIONS (Education, Experience and Certifications)
• Minimum 3-5 years’ experience in human resources with exposure to a variety of duties
• Significant experience with HRIS systems and their utilizing reporting capabilities
• Experience managing benefits including medical, dental, vision, disability, 401(k), etc.
• Experience and or education in human resources, benefits, finance or related field preferred.
• Undergraduate degree preferred.
• Human Resources certification preferred, such as PHR, SHRM-CP, SPHR, or SHRM SCP.
• Excellent verbal and written communication skills.
• Knowledge of HRIS systems including the ability to learn a system quickly
• Analytical skills and problem solving ability
• Ability to excel in a fast-paced environment with a variety of focus areas.
• Analyzing benefit options and plan design as it relates to cost analysis, quality, and effect on employee populations.
• Organizational skills to manage the workload and accuracy is essential.
• Customer service, communication and professional presentation skills.
• High proficiency in MS Office programs including Word, Excel, Outlook and PowerPoint.
• Must consistently protect sensitive health information and maintain confidentiality at all times.
• Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.

The work is classified as “light” with regards to the physical demands.
Lifting requirements: Heavy boxes weighing 25 pounds, light office supplies, stacks of paper and computer printouts. Carts may be pushed loaded with office supplies and/or computer printouts that may weigh 10 to 15 pounds. Pulling will be required such as paper trays in copy machines, and file drawers.
Climbing may be required up and down low step ladders, stooping is necessary for low file drawers and/or to retrieve supplies from the floor or under desks, kneeling and crouching may be required for filing.
Reaching to the top of file cabinets or shelves is required; materials handled will consist of general office supplies and copy machine toner and ink. Fingering is required for pages in books, computer print outs, documents to be filed, keyboards on computers, typewriters, calculators, copy machines, fax machines and telephones.
Talking is required at least 50% of the day; use of talking on the phone at least 25% of the day. Reciprocal communication is required at least 75% of the day. Good vision is required to process reports, data input, read correspondence and proof read documents and letters being sent out. Good hearing is required to communicate on the phone and while attending meetings.
The job is an indoor job with normal room temperature free from excessive noise other than that of a copy machine and telephone. Fumes and odor are void from the usual.