NAC Trainer

Location: Anchorage

Company: Northern Air Cargo

Employment Type: Full Time

Region: Alaska

Job Category: Other

Publish Date: August 21, 2019

Company Description: Northern Air Cargo (NAC), headquartered in Anchorage, is Alaska largest all-cargo airline and the longest continuously operating cargo airline in North America. NAC has provided airfreight services to Alaska’s rural communities for more than 60 years and is rapidly expanding to include air cargo flight operations throughout the western hemisphere and Hawaii. NAC maintains a fleet of Boeing 737 and 767 freighters and operates pilot bases in Anchorage, Honolulu, Miami and Laredo. NAC’s fleet of B737s provide schedule service between Anchorage and 13 Alaska communities and charter service throughout North America (both on-demand and ACMI). While the B767 fleet operates out of Miami in support of sister company StratAir and out of Honolulu in support of sister company Aloha Air Cargo.


  • Full Time
  • Anywhere
  • This position has been filled

Northern Air Cargo

SUMMARY:   The NAC Trainer is responsible for providing initial and recurrent training on cargo service job duties, company and departmental policies, safety in warehouse and ramp operations, and the proper operation of all relevant ground service equipment.  The NAC Trainer will also assist in maintaining training records for all Company employees and ensuring employee adherence to company policies and procedures.


Provide classroom, on-the-job and Skype training to cargo service employees on basic job duties, company and departmental policies, safety, the operation of all relevant ground service equipment, and other subjects as assigned by the cargo service’s management group.

Develop and deliver training courses on topics outside of cargo operations.

Coordinates with the Director of Training and Director of Cargo Services to develop training curriculum and presentations on assigned subjects.

Remain current on any FAA, OSHA, or DOT regulations pertinent to cargo service operations.

Assist in keeping company and departmental policies and manuals updated in accordance with changes to operations.

Create and maintain paper and electronic training records for all cargo services employees.

Coordinate with the multiple departments on scheduling and other arrangements necessary for training.

Provide additional specific training and on-the-job training to employees with identified needs for additional attention.

Conduct ongoing audits of employee performance and adherence to company policies and procedures.

Regular attendance is required.

Other duties may be assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma, or General Education Degree (GED).

At least one year of related airline or training experience.

Previous training experience preferred.

Must be able to interact well with cargo and customer service employees, other departments, and customers.

Accurate math skills are a must.

Familiarity with Microsoft Office, particularly PowerPoint and Outlook.

Experience in Learning Management Systems and creating presentations and training materials helpful.

Must have a valid driver’s license.

Must be able to pass 5-year background check, 10-year criminal history check and security threat assessment.

Must have a history of outstanding interpersonal relationships with customers, co-workers and managers.

Must be comfortable with public speaking and presenting in front of a group.

Work with minimal supervision and accomplishes tasks as assigned.

PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made for qualified individuals in order to perform the essential functions of this job.

The work is classified as “heavy” with regards to the physical demands.

Lifting/carrying requirements:  Up to 50 pounds occasionally.  Repetitions will vary with projects.

Climbing:  Up ladders and stairs.

Reaching:  Full range of motion may be required to perform the essential functions of this position

Standing/Walking:  50% of the day.  Concrete floor in warehouse and paved ramp.  Surfaces can be wet seasonally and icy seasonally.

Pushing/Pulling:  Up to 100 pounds; required to load/offload cargo.

Crawling:  Minimal crawling required.

Repetitive bending/Twisting:  Occasional to moderate.

Talking:  Talking is required throughout the day, communication with customers and co-workers will be required.

Vision:  Good vision is required to perform all tasks.

Hearing:  Good hearing is required for effective and safe communication with co-workers.