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Dispatcher

Location: West Palm Beach

Company: Tropical Shipping

Employment Type: Full Time

Region: Florida

Job Category: Logistics

Publish Date: December 2, 2019

Company Description: Tropical has been rated as "best place to work" in the shipping industry for 10 years in a row. Employees enjoy our team spirit & work ethic and many have been with us for as long as 30 years. From those in the office to the team loading docks and conducting ship work, Tropical employees across the US, Canada, Bahamas and Caribbean reflect both the local communities we serve and the people with whom we do business. We see diversity and inclusiveness as an essential part of our productivity, creativity, and competitive advantage. We hire great people and our teams feel a lot like family. Together we do outstanding work and we enjoy a fun healthy work life balance.

Description:

  • Full Time
  • Anywhere
  • This position has been filled

Tropical Shipping

Manages, contracts, schedules, monitors, and prioritizes vendor trucking activities according to booking, vessel departure, and service standards. Manages driver activities and schedule drivers as appropriate to maintain compliance with DOT regulations and Tropical Shipping Policies and rules. Maintains controls over equipment utilization, customer satisfaction, and adherence to tight time frames. Update company systems promptly with pertinent data to ensure accuracy and efficient handling of cargo.

 

JOB ID:  9186

Responsibilities:

Manages the planning of jobs and Vendor selection to obtain the best Vendor match for customer requirements for Hazmat Loads, Overweight, over dimensional, truck size and LCV drivers.
Manages Tropical drivers’ hours, evaluating drivers to ensure compliance with DOT and Tropical Policies and rules. Adjust drivers’ hours as needed according to freight volumes.
Updates data into Tritium System & updates data when needed. Address changes, voyage changes, Act. Also updates T-link to ensure customers are charged.
Assigns driver and equipment and confirms with customers via e-mail and or phone. Delivery time, location and equipment type and size.
Monitors several e-mail accounts to verify vendors are ready for next assignment and or issues at location to be addressed.
Create work orders when needed both in T-link and Trinium for Repossessiomn moves.
Add assessorial request in system under correct vendor and provide back authorization number for vendor to be paid. Also ensures the accuracy of rates.
Communicate with both internal and external customers to coordinate Pick-up/ deliveries, adding change of equipment, voyage or time change.
Request out of route miles when needed and adds into system.
Performs all other assigned duties.

Requirements:

EDUCATION: High School Diploma or equivalent
EXPERIENCE: Three years experience in Trucking Dispatch.
LICENSE: Valid Local Driver's License.
TRAVEL: N/A
PHYSICAL: Office Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 - 2/3 of day. Ability to work on feet for 1/3 - 2/3 day.
LANGUAGE: English

(Education and experience minimums can be substituted with any equivalent combination of training and experience)