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Customer Service/Logistics Representative

Location: Anchorage

Company: Carlile

Employment Type: Full Time

Region: Alaska

Job Category: Customer Service, Logistics, Trucking

Publish Date: September 29, 2020

Company Description: As Alaska’s premier trucking company, Carlile offers a variety of exciting careers with competitive salaries and benefits. Carlile recruits for positions throughout its network of terminals servicing Alaska from Anchorage, Fairbanks, Kenai, Kodiak, Prudhoe Bay and Seward, as well via locations in Tacoma, WA, Houston TX and Edmonton, AB.

Description:

  • Full Time
  • Anywhere

Carlile

This position is responsible for providing customer service by monitoring and responding to customer requests, providing problem resolution, tracking cargo, and assisting outside sales representatives.

To apply for this job please visit recruiting2.ultipro.com.

Responsibilities:

  • Follows instructions, responds to management direction, takes responsibility for own actions, completes tasks on time or communicates alternate plans
  • Excellent written, verbal and listening communication skills
  • Strong customer service with a high level of attention detail and accuracy
  • Proficient in MS Office applications, including MS Word, Outlook, and Excel
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Possess excellent communication skills, verbal, written, and listening skills
  • Must have excellent time management skills
  • Excellent organizational skills, including the ability to work with other departments and organizations and handle multiple projects concurrently
  • Working knowledge of mathematical applications
  • Must have knowledge of internet and search sites

Requirements:

  • Associates Degree in Logistics, Supply Chain Management, or a related field is preferred
  • High School Diploma, or equivalent is required
  • Two to three years’ experience in transportation industry customer service required