Credit & Collections Manager

Location: Tacoma

Company: Carlile

Employment Type: Full Time

Region: Pacific Northwest

Job Category: Accounting, Finance, Trucking

Publish Date: February 3, 2020

Company Description: As Alaska’s premier trucking company, Carlile offers a variety of exciting careers with competitive salaries and benefits. Carlile recruits for positions throughout its network of terminals servicing Alaska from Anchorage, Fairbanks, Kenai, Kodiak, Prudhoe Bay and Seward, as well via locations in Tacoma, WA, Houston TX and Edmonton, AB.


  • Full Time
  • Anywhere


This position is responsible for managing the team and activities of the Credit and Collections department, reporting and collection of trade account receivable assets and control of credit extension.

To apply for this job please visit recruiting2.ultipro.com.


  • Operate safely and in compliance with all established HSSE policies and procedures
  • Manages the Credit and Collections team member daily activities an approves team time cards and leave requests
  • Actively involved with recruiting, retention, mentoring and training of credit associates, performance management, appraisals and wage recommendations
  • Develops team members emphasizing quality, continuous improvement, key employee retention and high performance
  • Empowers employees to take responsibility for their jobs and goals; delegates responsibility and expects accountability and regular feedback
  • Acts as a key liaison with other departments, communicates and works with commercial team to facilitate timely collection while maintaining positive customer relationships
  • Monitors credit and collection processes and operations; solicits and looks for opportunities for continuous improvement
  • Prepares weekly reports, including aging with detail and trend analysis, and reports finding to CFO
  • Leads teams' efforts to collect past due balances from delinquent customers
  • Provides guidelines and develops procedures for internal and external requirement with the goal of maximizing cash flow
  • Participates in negotiations and authorizes settlements
  • Develops and administers strategies and standards governing skip tracing and collections calls/letters, ensuring compliance with the legal collection process
  • Assists in determining the organization's tolerance for credit risk and establishes policies governing the extension of credit
  • Promotes and pursues continued education with NACM (National Association of Credit Management)
  • Perform all other duties as assigned


  • Bachelor's degree in Accounting or related field
  • Experience may be substituted for the degree requirement on a 1:12 basis (one year of experience for every one year of education required for degree completion)
  • Six to eight years professional credit or accounting experience
  • Five years previous supervisory/management experience