Administrative Services Leader

Location: West Palm Beach

Company: Tropical Shipping

Employment Type: Full Time

Region: Florida

Job Category: Administrative

Publish Date: December 30, 2019

Company Description: Tropical has been rated as "best place to work" in the shipping industry for 10 years in a row. Employees enjoy our team spirit & work ethic and many have been with us for as long as 30 years. From those in the office to the team loading docks and conducting ship work, Tropical employees across the US, Canada, Bahamas and Caribbean reflect both the local communities we serve and the people with whom we do business. We see diversity and inclusiveness as an essential part of our productivity, creativity, and competitive advantage. We hire great people and our teams feel a lot like family. Together we do outstanding work and we enjoy a fun healthy work life balance.


  • Full Time
  • Anywhere
  • This position has been filled

Tropical Shipping

Responsible for leading and coordinating and monitoring the daily activities of the hourly personnel in the Administrative Services Department. Acts as liaison for other Departments and vendors to resolve departmental service issues. Provides support and backup for all positions within the department.


Monitors daily workflow of Switchboard Operators and Mail Clerks. Informs manager of any problems or delays including employee performance issues.
Researches and troubleshoots problem situations occurring within the Administrative Services Department. Coordinates misrouted, lost mail or Overnight Mail packages that do no reach their destination by the expected arrival time.
Coordinates the scheduling needs for the department employees on a weekly basis. Makes adjustment to schedule as required to meet all other company departmental needs.
Responsible for gathering information and making necessary updates to the Corporate Telephone Director, On Line Phone Directory, Emergency Pocket Directory and Mail Stop Cards.
Provides assistance as needed to Mail Room, Travel and Switchboards Duties can include mail delivery or pick-up, mail sorting, filing, airline ticket delivery.
Develop and implement department training procedures. Train new Administrative Services personnel.
Coordinates with various departments to analyze procedural needs or proposed modifications to established procedures to ensure maximum cooperation and support to Administrative Services Department's internal customers.
Coordinate and authorize the procurement of office supplies to maintain appropriate levels of resources on hand for department operation.
Responsible for coordinating the preventative maintenance, licensing and registration of three company vans, two for mail use and one for general company use for tours and other company business.
Performs all other assigned duties.


EDUCATION: High School Diploma or equivalent
EXPERIENCE: One to three years experience with Administrative Service in a Lead position.
LICENSE: Valid Local Driver's License.
PHYSICAL: Office Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 - 2/3 of day. Ability to work on feet for 1/3 - 2/3 day.

(Education and experience minimums can be substituted with any equivalent combination of training and experience)